Technical Writer

• Creating user documentation with the help of LLMs (GPT, Claude);
• Creating and maintaining up-to-date documentation for external users and clients (user guides, instructions, and FAQs);
• Creating and maintaining up-to-date documentation for company employees in the internal knowledge base (guidelines, process descriptions, and tool documentation);
• Writing and proofreading UX copy;
• Participating in the development and implementation of documentation standards.

• Hands-on experience with AI tools (e.g., GPT, Claude) for documentation creation and management;
• Ability to collect, analyze, and organize information into clear and structured documentation tailored to different audiences;
• Strong technical writing skills with the ability to simplify complex concepts;
• Excellent command of written language and strong proofreading skills;
• Basic knowledge of HTML and Markdown;
• English proficiency of B2 (Upper-Intermediate) or higher.

Nice to have:

• Solid understanding of the IT industry or a technical education background;
• High level of responsibility, attention to detail, and quality-oriented mindset;
• Previous experience in CPA marketing.

• Work in the international company;
• Hybrid working format (office/home office);
• Corporate education — courses and trainings;
• Voluntary health insurance after probation period;
• We promote healthy lifestyle and encourage employees by special fitness reimbursement policy;
• Effective onboarding program for a better start;
• Corporate events and team buildings.