Junior IT Support Manager (English)

Technical support
Kyiv (Ukraine)

Mitgo is a global tech company focused on delivering innovative solutions and promoting entrepreneurship. Our purpose is to build, invest in, and nurture online businesses. Mitgo offers solutions and services in the MarTech, FinTech, Smart Shopping and IT-driven Startup Incubation sectors. We are looking for Junior IT Support Manager to support the company's IT infrastructure as well as employees.

  • What you'll do:
    • Maintenance and support of the company’s IT infrastructure
    • Configuration, deployment, and maintenance of  Windows and Mac OS infrastructure services
    • Maintenance of inventory accuracy in the office
    • IT support of employees — help solve technical problems/onboarding/offboarding
    • Development of IT policies and practices
    • Deployment and support of software and policies
  • What we expect:
    • 1+  years of experience as an IT System Administrator
    • Strong experience with the administration of Windows/MacOS workstations
    • Experience with either: AD/GPO or Azure AD or Jamf
    • Strong Knowledge of OSI model, networking basics & protocols
    • Experience with VPN technology
    • Understanding of basic principles of Information Security
    • English: Intermediate as must
    • Ability to work with other team members and a desire to help others
    • Excellent attention to details
    • Excellent work ethic and responsive attitude
    • Self-motivated, organized, and methodical
  • We offer:
    • Work in the international company
    • Additional days off as well as employee assistance programs
    • Corporate education — courses and trainings
    • Voluntary health insurance after probation period
    • We promote healthy lifestyle and encourage employees by special fitness reimbursement policy
    • Effective onboarding program for a better start
    • Corporate events and team buildings

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